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FAQ's

Thanks so much for your interest in my work—it really means a lot! At this time, I don’t take custom orders or requests. While I absolutely love creating, the made-to-order process tends to interrupt the creative flow that makes each piece special. Plus, I’ve found that demand is often higher than I could ever keep up with on a custom basis! I focus instead on making small batches of work that I release during shop updates, which I always announce on my Facebook page. I hope you’re able to snag something you love when the time is right! 💖

Thanks so much for reaching out and for your interest in my work! My website does sell out pretty quickly after restocks—I'm incredibly grateful for the support. I don't have a waitlist or do custom orders, but I do announce all shop updates and restocks on my Facebook page, so that’s the best place to keep an eye out. Everything is listed on a first-come, first-serve basis, and I truly hope you’re able to grab a piece next time! 💛

No, I don't offer bisque pieces for painting. Each of my ceramics is thoughtfully crafted and finished as part of my artistic process. I create and glaze all the pieces I sell to ensure they reflect my vision and craftsmanship.

Each piece takes a minimum of 3 weeks to create, but a more realistic time frame is 6–8 weeks. This includes shaping, drying, bisque firing, glazing, and the final glaze firing. I take additional steps in finishing my pieces, often firing them multiple times—at least four times—ensuring that every detail is perfected.

Every piece I create is made entirely by hand, with care, intention, and a touch of sparkle—literally. What sets my ceramics apart is the layering process I use. Many of my pieces go through multiple firings, not just the typical two. After the initial shaping, glazing, and firing stages, most pieces are fired again—twice more—for those extra-special finishing touches.

I use mother of pearl luster to give a soft, iridescent sheen, and real gold luster for a luxurious, glowing accent. These details make each piece feel a little magical—like a tiny heirloom from another world.

It’s not fast, and it’s not mass-produced. It’s slow art, made to last, with a whole lot of love (and a bit of kiln drama now and then).

I’m based in the beautiful town of Franklin, TN—just a hop, skip, and jump away from Nashville, TN. I work out of a small, cozy home studio, where all the magic happens. However, please note that my studio is not open to the public. If you’re looking to purchase a piece, the best way to stay in the loop is by following my updates online!

Yes, the gold accents on my ceramics are made with real 22kt gold! This luxurious material adds a stunning, timeless beauty, especially when paired with ceramic finishes.

The gold is applied as a liquid, with pure gold particles suspended in an oil-based emulsion. After painting it onto the ceramic surface, the piece undergoes a specialized kiln firing process to fuse the gold permanently. While the cost of real gold is significant, I aim to keep my creations both beautiful and accessible.

I take great care in packaging and add insurance to every package to help prevent any issues during transit. However, if your item does arrive damaged, please email me immediately at dwood622@gmail.com. Be sure to include photos of both the damaged item and the shipping box it arrived in.Important: Refunds can only be issued if you report the damage on the same day as delivery and provide proof of the damage. Thank you for understanding!

iMPORTANT: Once your package has been handed over to the postal service, it’s out of my hands, and I cannot be held responsible for shipping delays, lost, or stolen packages.

If your package is delayed or missing, please check the tracking history and contact your local post office for assistance.

In the unfortunate event that your package is confirmed as stolen, I recommend contacting your local police department to file a report. This can help with any insurance claims you may need to make.

At this time, I only ship within the United States and Canada. I'm not currently set up for full international shipping, but I'm happy to now offer orders to my friends up north in Canada! If you're outside these regions, thank you for your interest.

I'm required to collect sales tax on all orders in the state of TN.

I want you to be 110% happy with your purchase! If you have any concerns or questions, please reach out to me at dwood622@gmail.com.

I take care to photograph my pieces in bright, natural light, though glaze colors may appear different in dim or artificial lighting. Please take a close look at all photos and read the full descriptions to get a clear sense of each item you are purchasing.